Privacy Policy

Managed by Ivy Media

Last updated: February 22, 2025

This policy describes how Ivy Media ("we," "us," or "our") collects, uses, and shares your personal information when you use our services (our "Service"), including our website and communications. By using our Service, you agree to the collection and use of information as outlined in this policy.

1. What Information We Collect

We collect two main types of information: Personal Data (information that can identify you) and Usage Data (general, non-identifying technical information).

Personal Data

This is information you directly provide to us. It may include:

Contact Information: Name, email address, and phone number.

Account Information: Any information associated with an account you create with us.

We use this data to contact you, manage your appointments or requests, and provide you with our services.

Usage Data

This data is collected automatically as you interact with our website or service. It helps us understand how our service is being used and how we can improve it. It may include:

Your device's IP address

Browser type and version

The pages you visit, the time and date of your visit, and the time spent on those pages.

For mobile users, information like your mobile device ID and operating system.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (like web beacons, tags, and scripts) to track activity on our Service and store certain information.

Cookies: Small files placed on your device. You have the option to refuse all cookies through your browser settings, but please note that some parts of our Service may not function correctly if you do.

We use different types of cookies, including Essential Cookies (necessary for the website to work), Acceptance Cookies (to remember if you've agreed to cookies), and Functionality Cookies (to remember your preferences, like language or login details).

2. How We Use Your Personal Data

Ivy Media uses your Personal Data for several purposes, including:

To Provide and Maintain Our Service: Including monitoring usage and ensuring it functions correctly.

To Manage Your Account: To handle your registration and give you access to user features.

For Customer Support: To manage and respond to your requests and inquiries.

For Marketing and Communications: To contact you by email, phone, or SMS with updates, appointment reminders, news, special offers, and information about similar services we offer (unless you opt out).

For Business Analysis: To analyze data, identify usage trends, and improve our services, products, and marketing efforts.

For Business Transfers: In the event of a merger, sale of assets, financing, or acquisition, your information may be part of the transferred assets.

3. How We May Share Your Personal Data

We may share your personal information in the following situations:

With Service Providers: We use third-party companies and individuals to facilitate our Service (like email marketing platforms or website analytics). These providers only have access to your data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

With Affiliates and Business Partners: We may share data with our parent company, subsidiaries, joint venture partners, or other businesses we work with to offer you certain products, services, or promotions. We require them to honor this Privacy Policy.
For Business Transfers: As mentioned above, in connection with any merger or sale of business assets.

With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Retention and Transfer of Your Data

Retention

We will keep your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., to comply with legal obligations, resolve disputes, or enforce our agreements).

Transfer

Your information may be processed and maintained on computers located outside of your state, province, or country where data protection laws may differ. By submitting your information, you agree to this transfer. We take all reasonable steps to ensure your data is treated securely and in accordance with this policy.

5. Your Privacy Rights

Deleting Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You can update, amend, or delete your information at any time, usually by signing into your account settings if you have one, or by contacting us directly.

Please note that we may be legally obligated or have a lawful basis to retain certain information even after a deletion request.

Security

While we strive to use commercially acceptable methods to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Other Important Information

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We will also update the "Last updated" date at the top of this policy. For significant changes, we may notify you via email or a prominent notice on our Service. You should review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By phone number: +1 855-783-9944

By contacting Ivy Media directly (via the contact form on our website or provided email address).